Frequently asked questions
People often ask for advice on a healthy and balanced diet. Here are some of the most common questions:
Eye Health
Vitamins A, C, E, lutein and zinc play key roles in protecting the eyes from oxidative damage.
Use the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds.
In most cases, yes. The excimer or femtosecond laser corrects myopia, hyperopia, and astigmatism, but subsequent changes in the eye may require additional corrections.
Nutrition
A personalized diet, rich in protein, fiber, and healthy fats, helps manage weight sustainably.
Yes, but it should be made with food rich in antioxidants, fiber, and water, avoiding extreme methods.
Absolutely! A balanced diet helps stabilize hormones and improve metabolism.
For Site Users
The diet questionnaire is designed to collect the right information to personalize your plan. The process works in the following steps:
- Complete a series of simple questions about your health, lifestyle, goals, and food preferences
- Upload any medical documents that may be relevant (optional)
- After completing the questionnaire, Dr. Matina will analyze your answers.
- Within 2-3 days, you will receive your personalized diet plan by email.
The questionnaire was designed by Dr. Matina to ensure that the information collected is complete and relevant to creating the most appropriate plan for you.
Online consultations with Dr. Matinen are easy to schedule:
- Add the online consultation service to your cart and complete your purchase.
- After payment confirmation, you will be contacted within 24 hours to schedule a convenient date and time.
- A video conference link will be sent to you by email.
- At the designated time, click the link to begin your consultation.
Online consultations take place via a secure video platform and allow you to discuss your diet plan, ask questions, and receive personalized advice directly from Dr. Matina.
After purchasing a diet plan, the process proceeds as follows:
- Immediately after purchase, you will receive a confirmation email with order details.
- If you have already completed the questionnaire, Dr. Matina will begin designing your personalized plan.
- If you have not yet completed the questionnaire, you will be directed to complete it before your plan is prepared.
- Within 48-72 hours, you will receive your diet plan by email.
- If you have any questions or need clarification, you can contact Dr. Matinen via the contact form.
*Please note that after completing the form, if the requested data is not sent at the bottom of the results page, then the form will not be sent.
You can access the downloadable materials you have purchased in several ways:
- Immediately after purchase: On the order confirmation page, a link to download your materials will appear.
- Confirmation Email: All downloadable products will be automatically sent to the email you used during purchase.
- Re-download: If you lose your materials, contact us at drmcobo@gmail.com specifying the email you used for the purchase and we will resend you the link.
Sigurohuni që të ruani materialet në një vend të sigurt në pajisjen tuaj pasi i shkarkoni.
If you encounter any problems with our platform, you have several ways to contact us:
- Email: Send a message to drmcobo@gmail.com for any technical issues.
- Contact form: Visit the “Contact Us” section on our website
- Social Media Message: Write to us on Instagram or Facebook (links are at the bottom of the page)
When reporting problems, it is helpful to include:
- The device and browser you are using
- A clear description of the problem
- Screenshot (if possible)
We are here to help you and we greatly appreciate your feedback to improve our platform.
